Refund and Returns Policy

Interpretation and Definitions

If for any reason you are not completely satisfied with your purchase, please refer to our Returns and Complaints Policy. The following terms apply to all products purchased from us.

Interpretation

The words whose initial letter is written in capital letters have the meanings defined in the following terms. The following definitions have the same meaning regardless of whether they appear in the singular or plural.

Definitions

Company (referred to in this Agreement as "the Company", "We", "Us" or "Our") means Tadeusz Piotr Chodorowski, David Kindahlsa väg 4, 57771 Virserum, Sweden.
Goods means the items offered for sale on the Service. Orders means a request to purchase Goods from Us.

Service means the Website.

Website refers to Tadeusz Piotr Chodorowski (astro.tachod.com), accessible at http://astro.tachod.com
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your rights to cancel your order

You have the right to cancel your order within 14 days without giving any reason, excluding digital products.
The deadline for canceling your order is 14 days from the date on which you received the Goods or on which a third party designated by you, who is not the carrier, takes possession of the delivered product.
To exercise the right to cancel, you must inform us of your decision by means of a clear statement. You can inform us of your decision in the following ways:
By visiting this page on our website: https://astro.tachod.com/contact.php/
We will refund you no later than 14 days from the day on which we receive the returned Goods. We will use the same payment method that you used for the Order and you will not incur any fees for such refund.

Returns Policy

For Goods to be eligible for a refund, please ensure that:
The Goods have been purchased within the last 14 days
The Goods are in their original packaging
The following Goods cannot be returned:
The delivery of Goods made to your specifications or clearly personalised.
The delivery of Goods which by their nature are not suitable for return, are likely to spoil rapidly or have expired.
The delivery of Goods which by their nature are not suitable for return for health or hygiene reasons and have been opened after delivery.
Delivery of Goods which, due to their nature, are inseparably mixed with other items after delivery.
We reserve the right to refuse the return of any goods which do not meet the above return conditions at our sole discretion.
Only Goods at regular price are eligible for return. Unfortunately, Sale Goods are not eligible for return. This exclusion may not apply to you if it is not permitted by applicable law

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
Tadeusz Piotr Chodorowski
David Kindahls väg 4
57771 Virserum
Sweden
We are not responsible for goods damaged or lost in the return shipment. We therefore recommend that you use an insured and tracked postal service. We cannot issue a refund without actual receipt of the goods or proof of receipt of the return shipment.

Gifts

If the goods were marked as a gift at the time of purchase and then sent directly to you, you will receive a gift certificate for the value of the return. Once we receive your returned item, a gift certificate will be sent to you.
If the items were not marked as a gift at the time of purchase or the gift giver placed the order to give to you later, we will issue a refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:
By visiting this page on our website: https://astro.tachod.com/contact.php/

Last updated: 04/09/2024

Our shop tachod.com

Hundreds of plywood and wood products. We are the manufacturer and with us always good prices.

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